X-TREME METRIC offers the following Returns Policy:
All returned items require prior authorization. Please contact X-treme Metric to receive your return authorization approval
(RAA) BEFORE RETURNING ANYTHING
Items returned without an RAA will not be accepted or credited.
Read completely prior to opening/installing part(s). Special orders for parts which are not normally stocked or items which have been modified at customers request are NOT RETURNABLE and NON-REFUNDABLE.
Merchandise may not be returned to X-Treme Metric for warranty unless purchased from us Merchandise may not be returned to X-Treme Metric for warranty unless purchased from X-Treme Metric . Proof of purchase is required. Return requests for dents, scratches, flaws, etc. *will not be accepted after 72 hours or if part has been installed*. Returns will not be accepted without pre-authorization from X-Treme Metric. You must contact X-Treme Metric for a Return Authorization Number (RAN). The RAN must be clearly marked on the outside of the package. Packages without the RAN on the outside of the package will be refused. A RAN does not indicate warranty approval.

Approval/Disapproval will be determined after our physical inspection of the returned part(s). Parts must be packaged carefully to prevent damage. Customer is responsible for merchandise damaged in shipping due to inadequate packaging. Shipment will not be accepted freight collect. X-Treme Metric is not responsible for freight charges on returns. Re-orders/exchanges will be subject to shipping charges.

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